1. Information we collect
When you use our contact form or email us, we may collect your name, work email address, organization and the information you choose to provide about your facility, project or inquiry. Our hosting provider may also generate routine technical logs needed to operate and secure the website.
2. How we use information
We use submitted information to respond to inquiries, arrange project discussions, assess whether BFS can assist, prepare potential scopes or proposals, maintain business records and protect the security and operation of our website.
3. Consent and applicable privacy law
By submitting information through the website, you consent to its use for the purposes described above. BFS handles personal information in accordance with applicable Canadian privacy requirements, including PIPEDA where it applies.
4. Sharing and service providers
We do not sell personal information. Information may be processed by service providers that support our website, email, hosting or professional operations, or disclosed where required by law.
5. Retention and safeguards
We retain information only for as long as reasonably required for the purpose for which it was collected, legitimate business and professional-record needs, or legal requirements. Reasonable administrative and technical safeguards are used to protect information under our control.
6. Access, correction and deletion requests
You may contact BFS to ask about personal information you have provided, request a correction, or request deletion where applicable. Some records may need to be retained for legal, contractual or professional reasons.
7. Cookies and external links
This site may use essential browser or hosting functionality required to deliver the website. Links to third-party websites are governed by the privacy practices of those third parties.
8. Contact
Questions or requests about privacy can be sent to info@biofacilitysolutions.ca.
This policy is intended as a practical website privacy notice and should be reviewed periodically as BFS adds services, analytics, integrations or other data-processing activities.